What if I receive a damaged or incorrect item?
If you receive a defective, incorrect or incomplete item, please contact us immediately so that we can correct it. For faster help with a return or exchange claim, please email sale@gefilterdiscount.com with your order number, contact information, and photos documenting possible damage (if applicable). Please retain all items and packing materials until your claim is resolved. If your replacement item is delayed or out of stock, we will notify you as soon as we have determined the expected arrival date, or we may work with you to suggest a suitable replacement item.
How often should the refrigerator water filter be changed?
The filter generally needs to be replaced about half a year, when the filter is red, it is to remind you that the filter has failed and a new filter needs to be replaced.
What’s the harm in not changing the filter?
If the refrigerator water filter is left for too long, it will cause the ice to taste bad. It can also cause the filter to become clogged, and the ice machine can not make ice.
Where can I find a manual for the refrigerator water filter?
The product manual is packaged with the product. Please check the contents of the package carefully.
