The country/region to which the order is sent
We only do business in the United States, so orders are only sent to the United States, and international business is closed. Subsequent adjustments will be announced on the website.
Order processing time
Our order processing time is generally 1-2 business days, and our daily order closing time is 5:00 PM (EST) Monday to Friday. Orders after 5:00 PM (EST) on Friday will be processed and shipped next Monday. (Leave extended).
Daily order processing deadline
Orders after 5:00 PM (EST) are shipped the next day on weekdays.
Product transportation time
The product transportation time is calculated from the beginning of the express delivery, which is generally within 15 working days.
Mode of transportation and freight
Currently, this website uses USPS FIRST CLASS PACKAGE for shipping, and the shipping fee is calculated according to the shipping fee below the package price. Shipping is free if the package is over $59.99 (including $59.99), and $4.99 if the package is under $59.99.
Tax money
As there is currently no international business, there is no tariff involved. The user is not responsible for any taxes.
Long transit time
If the shipping time is too long, more than 30 business days, we will resend and issue a $5 coupon, or the consumer can choose to refund.
Long order processing time
If the product you purchased has no special remarks and the order processing time is more than 10 days, please contact customer service immediately. After verification, we will reschedule your shipment and offer you a $5 discount voucher.
Lost item
Our company is not responsible, but can help contact the logistics company.
Order information
For information about post-delivery orders, please contact Customer Service Anna+(1)(828)384-3584.
Harvest address
Please check whether the delivery address is correct before payment. The address cannot be changed after delivery. Please contact customer service for order information after delivery.
